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Terms And Conditions

Terms & ConditionsWelcome to Gohar Zar Fine Jewellery. By accessing or using our website (www.goharzar.store), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.1. Orders & AcceptanceAll orders placed through Gohar Zar are considered jewelry purchase requests. Once an order is placed, you will receive an order confirmation; however, this does not guarantee acceptance.We reserve the right to:Accept or decline any order.Cancel orders due to pricing errors, stock availability, suspected fraud, or other unforeseen circumstances.Limit quantities purchased per customer.2. Product InformationWe strive to ensure that all product descriptions, images, prices, and specifications are accurate. However, slight variations in color, size, or appearance may occur due to lighting, screen settings, or manufacturing processes.We reserve the right to update product information and pricing without prior notice.3. Pricing & PaymentAll prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.We accept secure payments through approved payment gateways and Cash on Delivery (COD), where available.Orders will only be processed after successful payment verification (except COD orders).4. Shipping & DeliveryEstimated delivery times are provided for customer convenience and may vary depending on location, courier services, weather conditions, public holidays, customs clearance, or other factors beyond our control.Gohar Zar is not responsible for delays caused by third-party shipping providers.5. Returns & RefundsReturns, exchanges, and refunds are subject to our official Return & Refund Policy.Products must be returned in their original condition, unused, and with all original packaging where applicable.Refund requests that do not meet our policy requirements may be declined.6. Intellectual PropertyAll content on this website—including logos, designs, product images, graphics, text, icons, and trademarks—is the exclusive property of Gohar Zar Fine Jewellery and is protected by applicable copyright, trademark, and intellectual property laws.No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.7. PrivacyYour privacy is important to us. Personal information collected through our website is processed in accordance with our Privacy Policy and applicable laws, including the Prevention of Electronic Crimes Act (PECA) 2016, where applicable.8. Prohibited ActivitiesUsers must not:Engage in fraudulent or unlawful activities.Attempt unauthorized access to our website or systems.Upload malicious software or harmful code.Misuse our website or interfere with its normal operation.Violation of these terms may result in immediate suspension or permanent termination of your account and possible legal action.9. Limitation of LiabilityTo the fullest extent permitted by law, Gohar Zar Fine Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.Our maximum liability shall not exceed the total amount paid by the customer for the relevant order.10. IndemnificationBy using our website, you agree to indemnify and hold harmless Gohar Zar Fine Jewellery, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses resulting from your violation of these Terms & Conditions or misuse of the website.11. Governing LawThese Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.12. Changes to These TermsWe reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.13. Contact UsIf you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us:📧 Email: contact@goharzar.store